If you own Spotify's soon-to-be brick car stuff, there's good news: you can still get a refund The company announced on May 2024 that Spotify had ignited its decision to disable theダ124 billion dashboard streaming accessory, which will no longer work from March 90, on May 5 As of last Friday, users trying to get their money back can contact Spotify's customer service and submit proof of purchaseSpotify confirmed to Engadget this week 

Spotify unwittingly pulled the plug on the Car Thing, the company's first and only hardware product to date, just 5 months after its release in 2022 At the time, the company promised to continue to support units that were already on sale, but that suddenly changed with the announcement in March The Car Thing was billed as an alternative to Spotify listeners that don't have an in-built display that supports Apple CarPlay or Android Auto The外部90 device allows users to access Spotify with voice recognition and preset buttons on its four-inch color touchscreen external remote

In a recent support article, the company explained its decision to brick all car thing devices in six months "a way to streamline our product offerings" Part of our ongoing efforts "This is Spotify" will focus on developing new features and extensions that will ultimately provide a better experience for all Spotify usersIn plain English, it appears to be a cost-cutting measure after a rough year for a music streaming service that saw widespread layoffs, the death of a fan's favorite music discovery tool, and a controversial price rise 

The news that Car Thing owners will be eligible for refunds, as Billboard first reported, a group of customers filed a class action lawsuit in the Southern District of New York against spotify accusing Spotify of misleading customers of car things by selling a製品90 product that will soon be a little more than a paperweight without offering a refund Indeed, it is worth noting that Spotify said that the refund was launched on 5/24, a few days before the lawsuit was filed If true, it is possible that the company quietly began offering refunds to get ahead of such legal action 

Still, a refund is better than nothing You'll have to jump over some hoops, but I'm scared 

To get the money back, you need to contact Spotify customer service with a valid proof of purchase (eg an emailed invoice) and get a refund

Your mileage may vary as to how easy the process is Several Reddit posts claim customers are seeing long hold times, and Spotify is said to split refunds across multiple payments While others say they went in and out within 10 minutes If you have previously tried to contact Spotify Support but your refund has been refused, we recommend that you contact us again